Shipping rates 

Royal Mail 2nd class (normally 48 hours)- £2.95

Royal Mail 1st Class  (normally 24 hours)- £5.57

Shipping policy

All orders received by 3pm. will be dispatched on the same working day.

All weekend and bank holiday orders will be dispatched on the following working day.

Greatest care is taken in packing every order to arrive to you safely. Depending on the weight and items in your order sometimes may be necessary to split the order in multiple parcels. For deliveries to the UK we use Royal Mail for most orders or DPD for overweight parcels.

Return policy 

Here at Real Raw Honey we are confident in the rawness and quality of our products and stand behind them. We offer 30 days money back guaranteed, if you decide your purchase is not of the quality you expected. Simply contact us and we will provide further details and return address.

Refund will be issued in two working days after we receive the return. Please note we can’t refund a shipping cost.

We are aiming to achieve highest possible customers satisfaction, if there is any problem with your order, please contact us at earliest convenience. We will do our best to assist with any issues and make sure you are pleased with the outcome. 

In a rare case of damage or lost during transit, you will receive full refund or replacement at no extra cost for you. If you discover your jar has been damaged in transit, please be careful with any broken glass. Photographic proof of the damage in its original packaging must be sent to us before we process your request. Photos can be sent via email at info@realrawhoney.co.uk

You can always contact us with any questions on info@realrawhoney.co.uk or 03301332824