Return policy:

Here at Real Raw Honey we are confident in the rawness and quality of our products and stand behind them. We offer 30 days money back guarantee, if you decide your purchase is not of the quality you expected. To be eligible for a return, you must provide proof of purchase. Simply contact us at info@realrawhoney.co.uk and we will provide further details and return address.

Please note we can’t refund a return postage cost.You will be responsible for the costs of returning the items to us unless the item is damaged or defective.We’ll happily refund you to the same form of payment used to make the original purchase i.e. debit/credit card or paypal account. We will refund you within two working days after we received the return. 

We are aiming to achieve highest possible customers satisfaction, if there is any problem with your order, please contact us at earliest convenience. We will do our best to assist with any issues and make sure you are pleased with the outcome.

We are always happy to help with any questions at info@realrawhoney.co.uk or call 0330 133 2824 (Monday – Friday 9am – 5pm)

We reserve the right, to update, change or replace any part of the policy.