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Real Raw Honey Returns Policy

Here at Real Raw Honey we are confident in the rawness and quality of our products and stand behind them. We have a 30-day no-quibble return policy, if you are anything but completely and utterly delighted with your purchase. To be eligible for a return, you need to provide proof of purchase. Simply contact us at info@realrawhoney.co.uk and we will provide further details and return address.

The product/s must be returned to us in its original packaging, or suitable protective alternative.

Please obtain and keep your postage receipt as proof of postage, until you have received your refund. We will not be liable for any loss during transit should you fail to do this. We will refund you to the same form of payment used to make the original purchase i.e. debit/credit card or PayPal account.

We will refund you within 7 working days after we have received your returned item(s).

We are aiming to achieve highest possible customers satisfaction, if there is any problem with your order, please contact us at earliest convenience. We will do our best to assist with any issues and make sure you are pleased with the outcome.

We are always happy to help with any questions at info@realrawhoney.co.uk or call 0330 133 2824 (Monday – Friday 9am – 5pm)

We reserve the right, to update, change or replace any part of the policy.